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The hotel staff were polite and provided directions to locations. The room is small for American standards, but normal for Japanese standards. Everything worked in our room and it was clean. There were many free amenities provided, the best being the pillows. The beds were on the harder side, but not unbearable. We stayed in a double bed and were able to fit 2 average-sized adult women comfortably. But we are sisters so we don't mind sleeping together. It might have been more awkward if I was with a friend. The best part of the hotel was the onsen. It is separated by gender and it was very clean and well maintained. The hours it is available are very generous and we would go around 5pm to enjoy every day. The location was great too, just on the other side of the road from Kyoto's main train station.
Sarah
August 2025
The hotel is super convenient to Kyoto station and the small rooms are well equipped. The staff were helpful and kind when we had a problem with a booking at another hotel that required a Japanese speaker, going above and beyond. The onsen is a great extra addition and makes up for the small rooms. The rooms are very well priced.
Delia
July 2024
Breakfast was fantastic. Can I say everything in Japan? The food is always exceptional. Very clean. Absolutely beautiful place. I will be definitely back. I would recommend this hotel very much. It’s so close to the station. You won’t have a worry in the world. You just have a problem in the station getting which way that way because no one really helps much in the station but it is the exceptional place to stay
Beatriz
August 2025
The hotel location was very good, a few minutes walk from Kyoto station, and good Tulley's nearby at the Avanti mall (good for western breakfast, also a McDonalds on the basement floor which is also good for breakfast). Location is also really good because of the bus station being nearby. Good for catching buses to many of the key sights in Kyoto.
Simon
May 2025
The location opposite the Kyoto station was a big positive. The room and bathroom were very clean with comfortable beds. They offer extra pillows near the Reception and toiletries are also provided there. The breakfast menu is limited and mainly has Japanese dishes. There were 3 types of bread and only cornflakes as the cereal. Plain yogurt is available with tinned fruit.
Rajshekhar
September 2024
Location was excellent - across from the Kyoto station and the subways and 2 shopping malls. Next door to a great ramen eatery. Comfortable, clean and quiet.
Gwendolyn
April 2025
Breakfast was great and the staff were amazing. Thank you for a great stay! I was exhausted so we paid for an extra 2 hours late check out which really helped. Nice windows and very good light without loss of privacy! (Only got a view of another wall but this was fine as it meant we could have the curtains open more) The choice of pillows and amenities was great!
Hiccup_pickup
June 2025
Location opposite JR Kyoto is outstanding for convenient near and far travel, for shopping and dining. The hotel is modern, quite clean and offers facilities/services to reduce environmental impacts and costs. Staff are young and very keen to assist. Luggage storage facility uses cables with combination locks personally set. My primary reason for staying here was the common bath on 1F which I enjoyed immensely at the end of a long day.
John
March 2025
Plenty of amenities to make a simple stay easygoing for a traveler. Bed and pillows were comfortable. I also liked that you could pick a different pillow if you got to the pillow library early enough. The room is small, but that's to be expected since the target customer is usually the "salaryman" who needs a night to stay someplace. It's very clean, and I slept very well. Onsen was clean and onsen amenities were also nice. I'm an English speaker, and there was someone who spoke English and explained how to check in. Even with the other staff who didn't speak English, they were very patient to answer any questions. Hotel is also a good price for being across the street from Kyoto station, so good central location for traveling.
Margaret
March 2025
Sanco Inn is right in front of Kyoto Station, which has acces to Shinkansen and KIX airport via train. It was a comfortable stay, the breakfast was really good, two options, continental and japanese. The rooms were a bit more spacious than the usual japanese rooms, and the temeprature was nice.
Mariano
January 2025
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